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Faqs

What are you looking for?
Do you offer products other than hair accessories?

Yes! Beyond hair accessories (claw clips, scrunchies, headbands), we are a one-stop OEM/ODM supplier for fashion jewelry, cosmetic bags & pouches, personal care/beauty tools, digital accessories, etc. You can combine different categories in your inquiry.

Are your products compliant with international safety standards?

Yes, all our materials (acetate, eco-friendly plastics, metals, textiles) comply with EU REACH, US California Prop 65, and FDA standards. Our manufacturing facility is BSCI certified, and we perform 100% QC inspection before dispatch.

What is your Minimum Order Quantity (MOQ) for custom orders?

Our standard MOQ for custom OEM/ODM orders starts at just 600 pcs per style. For selected in-stock items or sample orders, lower quantities are also negotiable to help you test your market.

Can you print our brand logo and provide custom packaging?

Absolutely. We offer comprehensive private labeling services, including laser engraving, silk-screen printing, debossing, and custom hardware tags. We also design and supply custom packaging such as FSC paper boxes, PET clear boxes, and branded header cards.

How can I get a quick quote for my project?

Simply click the "Request a Quote" button to contact our team via WhatsApp with your ideas or detailed product specs, desired quantity, and logo/design files. Our sales engineers will get back to you with a competitive FOB quote within 1 business day.

How long does it take for sample development and mass production?

Sample lead time is typically 3–5 business days for existing designs and 7–10 days for fully custom molds/logos. Mass production usually takes 15–25 days depending on the order quantity and customization requirements.

What are the packaging and shipping options?

Each item is securely packaged in protective poly bags or boxes to ensure perfect condition during transit. Orders are shipped under FOB terms. We offer international transportation by ocean, air, and land freight, with worldwide delivery supported. Shipping methods can be arranged according to customer requirements.

What customer support do you offer?

We provide comprehensive product support for foreign trade partners, including custom OEM/ODM sampling, material compliance documentation (Lead & Nickel free), and pre-shipment QC reports. For order inquiries or post-delivery assistance, our sales team is here to support you.

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